Shipping & payment conditions

Shipping regions

We ship worldwide. Please check below tables for details

Shipping services and duration

Region Service Duration
Germany DHL / Deutsche Post 2-4 business days
Germany with cash on delivery (COD) 2-5 business days
EU DHL / Deutsche Post 3-10 business days
Worldwide DHL / Deutsche Post 10-30 business days

Shipping fees for orders

A tracking number is provided with parcels and registered mail. All orders with a total of more than 200€ order value will be shipped for free.

Region Total value Service Fees
Germany up to 49,99€ Deutsche Post letter 1,95€
Germany 50,00€ - 199,99€ DHL parcel 3,95€
EU up to 199,99€ Deutsche Post registered mail 6,95€
EU up to 199,99€ DHL parcel 16,95€
Worldwide up to 199,99€ Deutsche Post registered mail 9,95€

Shipping fees for repair services (send in services)

Different shipping fees apply when you send in your watch for repair or service. Most of the services have shipping within Germany included in the total price. Some small services such as battery change do not included shipping fees. Besides that all shipments abroad have no shipping fees included. Please check our repair services page for more information on the (not) included shipping fees.

Region Fees Duration
Germany 0 - 5€ 2-4 business days
Worldwide from 10€ 3-30 business days

Payment methods and details

Region Method of payment Fees / comments
Germany on account Returning customers only
Germany Bank wire transfer 2% discount on total order
Germany SOFORT  
Germany PayPal Plus incl. credit cards, SEPA direct debit and on account
Germany DHL cash on delivery (COD) 6,66 € (incl. VAT)
Germany Deutsche Post cash on delivery (COD) 4,40€ (incl. VAT)
EU / Worldwide Bank wire transfer 2% discount on total order
EU / Worldwide PayPal Plus incl. credit cards and SEPA direct debit

All prices include German VAT, if the country of destination is within the European Union. Prices do not include German VAT, if the shipment is dispatched outside the European Union.