Shipping & payment conditions
Shipping regions
We ship worldwide. Please check below tables for details
Shipping services and duration
| Region | Service | Duration |
|---|---|---|
| Germany | DHL / Deutsche Post | 1-3 business days |
| Germany | with cash on delivery (COD) | 2-5 business days |
| EU | DHL / Deutsche Post | 3-10 business days |
| Worldwide | DHL / Deutsche Post | 10-28 business days |
Shipping fees for orders
A tracking number is provided with parcels and registered mail. All orders with a total of more than 200€ order value will be shipped for free.
| Region | Total value | Service | Fees |
|---|---|---|---|
| Germany | up to 49,99€ | Deutsche Post letter | 1,95€ |
| Germany | 50,00€ - 199,99€ | DHL parcel | 3,95€ |
| EU | up to 199,99€ | Deutsche Post registered mail | 6,95€ |
| EU | up to 199,99€ | DHL parcel | 16,95€ |
| Worldwide | up to 199,99€ | Deutsche Post registered mail | 9,95€ |
Shipping fees for repair services (send in services)
Different shipping fees apply when you send in your watch for repair or service. Most of the services have shipping within Germany included in the total price. Some small services such as battery change do not included shipping fees. Besides that all shipments abroad have no shipping fees included. Please check our repair services page for more information on the (not) included shipping fees.
| Region | Fees | Duration |
|---|---|---|
| Germany | 0 - 5€ | 1-3 business days |
| Worldwide | from 10€ | 3-28 business days |
Payment methods and details
| Region | Method of payment | Fees / comments |
|---|---|---|
| Germany | on account | Returning customers only |
| Germany | Bank wire transfer | 2% discount on total order |
| Germany | SOFORT | |
| Germany | PayPal Plus | incl. credit cards, SEPA direct debit and on account |
| Germany | DHL cash on delivery (COD) | 6,66 € (incl. VAT) |
| Germany | Deutsche Post cash on delivery (COD) | 4,40€ (incl. VAT) |
| EU / Worldwide | Bank wire transfer | 2% discount on total order |
| EU / Worldwide | PayPal Plus | incl. credit cards and SEPA direct debit |
All prices include German VAT, if the country of destination is within the European Union. Prices do not include German VAT, if the shipment is dispatched outside the European Union.