Shipping & payment conditions

General information

We ship worldwide to selected destinations and offer a free shipping (including tracking) on all orders above 250€ total order value. If you wish to receive your order faster, you may choose an affordable Express method that we also offer.

Depending on the destination country, order value of the items and customer preference we're cooperating with following carriers:

Deutsche PostSpringDHL PaketDHL ExpressFedEx Express


Please note that the following delivery dates are considered approximate dates that can change due to external influences or customs clearance. Bitte beachten Sie, dass die nachfolgenden Lieferzeitangaben als Richtwerte zu verstehen sind und nicht immer garantiert werden können.

Shipping destinations and times

Shipping to Germany
  Order value
up to 49.99€
Order value
50.00€ to 249.99€
Order value
from 250€
Deutsche Post
Approx. 2-4 business days
1,95 - 0
DHL
Approx. 2-4 business days
4,95 4,95
DHL Express
Approx. 1-2 business days
13,95

German VAT is included in all of the above prices for deliveries to Germany.
Shipping to the European Union
  Order value up to 249.99€ Order value from 250€
Tracked Standard Shipping
Approx. 2-8 business days
9,90 0
DHL Parcel
Approx. 2-6 business days
17,24
Express Parcel
Approx. 1-4 business days
27,65 21,76

Please note that the shown prices for EU deliveries are net prices. The gross / total price will be shown in the shopping cart according to the VAT in your country.
EXPRESS shipping worldwide
  Order value up to 249.99€ Order value from 250€
Express parcel
Approx. 2-7 business days
39,95 29,95
Tracked Standard Shipping worldwide
  Delivery time (approx.)
in business days
Order value up to 249.99€ Order value from 250€
Aaland Islands 4 - 7 12,90 0
Andorra 3 - 7 12,90 0
Australia 8 - 13 14,90 0
Bosnia and Herzegovina 6 - 10 12,90 0
Brazil 8 - 20 12,90 0
Canada 7 - 10 12,90 0
Cayman Islands 12 - 16 14,90 0
China 8 - 16 9,90 0
Costa Rica 10 - 14 14,90 0
Gibraltar 5 - 7 12,90 0
Greenland 6 - 8 12,90 0
Guernsey 4 - 6 12,90 0
Hongkong 6 - 8 9,90 0
Iceland 6 - 8 9,90 0
India 8 - 12 12,90 0
Indonesia 8 - 14 14,90 0
Israel 7 - 9 9,90 0
Japan 5 - 9 14,90 0
Jersey 4 - 6 12,90 0
Kazakhstan 8 - 10 14,90 0
Liechtenstein 4 - 5 12,90 0
Macao 12 - 16 14,90 0
Malaysia 9 - 12 14,90 0
Mexico 12 - 16 9,90 0
Moldova 5 - 7 12,90 0
Monaco 4 - 6 12,90 0
Montenegro 5 - 7 12,90 0
New Zealand 8 - 13 14,90 0
North Macedonia 5 - 7 12,90 0
Norway 7 - 9 9,90 0
Puerto Rico 10 - 14 14,90 0
Serbia 5 - 7 14,90 0
Singapore 7 - 10 9,90 0
South Africa 10 - 12 9,90 0
South Korea 10 - 17 12,90 0
Switzerland 5 - 7 9,90 0
Taiwan 8 - 11 9,90 0
Thailand 8 - 11 12,90 0
Turkey 7 - 14 9,90 0
United Arab Emirates 12 - 16 9,90 0
United Kingdom 5 - 8 9,90 0
United States 7 - 10 12,90 0

Payment

  Details
PayPal Direct, Credit Card, SEPA-Withdrawal, and more - via PayPal.
Klarna Instalment, Invoice, SEPA-Withdrawal, Direct, Credit Card - via Klarna.
Bank transfer Cash in advance - you'll receive a 2% discount on the total.
COD When using cash-on-delivery payment has to be made in cash to the delivery agent. This service costs 6,66 € (incl. VAT) additionally. Available only for German customers.
Cash payment Collection by the customer.
Direct invoice You make the payment after you receive your order. Available only for existing German customers.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
  • Credit Card (Visa/ Mastercard), Direct Debit, Sofort direct banking

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.