Shipping & payment conditions

General information

We ship worldwide and offer a free shipping (including tracking) on all orders above 200€ total order value. If you wish to receive your order faster, you may choose an affordable Express method that we also offer worldwide!

Depending on the destination country, order value of the items and customer preference we're cooperating with following carriers:

Deutsche PostDHL PaketDHL ExpressFedEx Express

 

Shipping destinations and times

Shipping to Germany
  Order value
up to 49.99€
Order value
50.00€ to 199.99€
Order value
from 200€
Regular mail
Shipping time approx. 2-4 business days
1,95 - Free shipping
DHL Parcel
Shipping time approx. 2-4 business days
3,95 3,95
DHL Express
Shipping time approx. 1-2 business days
13,95

German VAT is included in all of the above prices for deliveries to Germany.
Shipping to the European Union
  Order value
up to 49.99€
Order value
50.00€ to 199.99€
Order value
from 200€
Warenpost Tracked
Shipping time approx. 2-8 business days
7,52€¹ Free shipping
DHL Parcel
Shipping time approx. 2-6 business days
14,24€¹
FedEx Express
Shipping time approx. 1-4 business days
22,65€¹ 16,76€¹

¹ Please note that the shown prices are net prices. The gross / total price will be shown in the shopping cart according to the VAT in your country. 
Shipping to other worldwide destinations
  Order value
up to 49.99€
Order value
50.00€ to 199.99€
Order value
from 200€
Warenpost Tracked
Shipping time approx. 3-30 business days
11,95 Free shipping
Fedex Express
Shipping time approx. 2-7 business days
32,95 22,95

Payment

  Details
PayPal Direct, Credit Card, SEPA-Withdrawal and Invoice - via PayPal.
Klarna Instalment, Invoice, SEPA-Withdrawal, Direct, Credit Card - via Klarna.
Bank transfer Cash in advance - you'll receive a 2% discount on the total.
COD When using cash-on-delivery payment has to be made in cash to the delivery agent. This service costs 6,66 € (incl. VAT) additionally. Available only for German customers.
Cash payment Collection by the customer.
Direct invoice You make the payment after you receive your order. Available only for existing German customers.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
  • Credit Card (Visa/ Mastercard), Direct Debit, Sofort direct banking

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.